View attachments

In this section you can find information about Attachments .

Add Attachment

To add a new attachment:

1. On the cases list page, on the attachments tab, on the cases sub-tab, Click the + to add a new attachment.

A new window opens.

1. Click the Drop file or Click option in attachment.
2. Click the Confirm button.

NOTE: A user can add one or more files simultaneously.

Copy URL

1. On the cases list page, on the attachments tab, on the Tasks sub-tab, click the ellipsis (...) corresponding to the url to be copied.
2. Click copy URL.

Download

1. On the cases list page, on the attachments tab, on the Tasks sub-tab, Click the ellipsis (...) corresponding to the download option.
2. Click Download.