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General#

The information on this page comes from templates and is populated. In the left pane of the window, details are displayed, such as created by, created date, TLP, PAP, and severity details. The status of the alert, start date and task completion details can be seen.

In the left pane of the window you can configure the PAP,TLP and Severity of the case. Refer to Configure Case Details for more details.

  1. In the right pane, at bottom of the window, type Comments if any for the team.
  2. Enter the Title.
  3. Add Tags. (Refer to Add tags).
  4. Enter the Description.
  5. Add Custom fields. (Refer to Add custom fields).
  6. Enter the Company name.
  7. Add business unit, detection source and location details.

    add details

  8. Click the Confirm button.

  9. Click the Comment button.

general tab alerts