How to Change a Case Status#
This topic provides step-by-step instructions for changing the status of a case in TheHive.
Required permissions
Only users with the manageCase/update or manageCase/reopen permissions can change a case status in TheHive.
Procedure
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Find the case you want to update.
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In the case description, move through the Status section in the left panel.
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Select the new status from the dropdown list.
Can't find a status?
If you can't find the status you need, it may be due to one of the following reasons:
- The status isn't available from the case description page. Statuses linked to the Closed stage are available only when closing a case.
- The status doesn't exist yet, or someone may have deleted or hidden it. Contact someone with admin-level permissions to create it or restore it. -
Select Save.