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About the Knowledge Base#

The Knowledge Base in TheHive allows you to create and share valuable information with your team. You can document lessons learned, write reports, record meeting notes, or share any content that helps improve collaboration and knowledge sharing.

This topic explains how to use the Knowledge Base to support teamwork and ensure that important information is accessible to your team.

Structure#

The Knowledge Base is organized into pages, which you can create at two levels:

  • Organization level: Share information that's relevant across the entire organization.
  • Case level: Document details specific to individual cases.

Temporary vs. permanent knowledge

Case-level pages are intended for temporary documentation, useful during investigations but not necessarily retained long-term, and they can't be searched. In contrast, organization-level pages store knowledge that should be preserved for future reference. If you need to retain information from case pages, you must manually copy the content to an organization-level page.

Templates#

Templates are available exclusively for case-level pages. Organization-level pages don't support templates.

Flavored Markdown#

Knowledge Base pages use TheHive-flavored Markdown syntax for formatting.

Permissions#

Required permissions

  • Only users with the manageKnowledgeBase permission can manage the Knowledge Base at the organization level in TheHive.
  • Only users with the managePage permission can manage the Knowledge Base at the case level in TheHive.

Users with the necessary permissions can edit and delete any page, regardless of who created it.

After a page is created at the organization level, it's visible to all users. At the case level, it's visible only to users with access to the case.

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