Comment on a Case

manageComment

Add comments to cases to document investigation progress, share findings with team members, or provide updates to stakeholders. Comments are visible to all organizations that share the case.

Procedure

1. Find the case where you want to add a comment.

2. In the right pane, enter your comment.

   

3. 5.6 Platinum Optional: For cases shared through TheHive Portal, select the visibility setting from the dropdown list:

   • Internal (default): Comment visible only to internal users

   • External: Comment visible to both internal and external users

   Visual indicator

   External comments are flagged with the symbol.

4. Select Send to post the comment.

Next steps

• Add Tasks to a Case
• Add a Link to a Case
• Enter Values in Custom Fields
• Add an Observable
• Add or Remove Tags
• Add Tactics, Techniques and Procedures
• Change Case or Alert Classification Settings
• Change a Case Status
• Flag a Case