How to View a Knowledge Base Page#
This topic provides step-by-step instructions for viewing a Knowledge Base page.
Instructions vary depending on whether you want to view a page at the:
View a page at the organization level#
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Go to the Knowledge Base view from the sidebar menu.
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Select the page you want to view in the right pane.
View a page at the case level#
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Find the case where you want to view a page.
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Select the Pages tab.
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Select the page you want to view in the right pane.