Prevent Users from Merging Alerts into Closed Cases#
This topic provides step-by-step instructions for deactivating the ability to merge alerts into closed cases in TheHive.
A closed case is one with a status assigned to the Closed stage.
By default, it's possible to merge alerts into a closed case. Use this procedure to restrict merging alerts into cases statuses linked to the New or In progress stages.
Procedure
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Go to the Organization view from the sidebar menu.
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Select the UI Configuration tab.
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In the Alert and case section, turn on the Merge alerts into closed cases toggle.
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Select Confirm.