UI configuration

At the Organisation level, few UI behaviours can be configured.

Access to the list by opening the Organisation menu, and the UI Configuration tab.

UI configuration panel

Configuration parameters

Hide Empty Case button

disabled by default. When enabled, users from the current Organisation cannot create empty Cases and will have to chose between create a Case using a template or from an archive

Disable Empty Case

Merge Alerts into closed cases

disabled by default. When enabled, users from the current Organisation are allowed to choose a closed Case to merge Alerts in

Disallow refresh option in dashboards

disabled by default. When enabled, users from the current organisation cannot refresh dashboards. This could be useful if performance issues are encountered with the UI with a certain number of users

Don't refresh dashboards

Disallow "All" period option in dashboards

disabled by default. When enabled, users from the current Organisation cannot use the All period in dashboards. This could be useful if performance issues are encountered with the UI

Don't select period on dashboards

Select the default filter of alert case similarity panel

Default filter for Similar Case tab, in the view of an Alert

Select default filters for Case similarity

Result in Similar Cases tab in Alerts

Define the default date format used to display dates

Select which format you want the dates to be displayed within the current organisation